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Achieving 15 per cent refugee enrolment in higher education by 2030 remains a significant global challenge. Currently, only 9 per cent of refugees access higher education, far below the 42 per cent enrolment rate among non‑refugees worldwide, underscoring an urgent need for coordinated, equitable pathways into higher education.

Higher Education Access Certificate (HEAC) programmes are among the key interventions designed to provide bridging and remedial pathways that support refugee learners’ entry into and transition to higher education in host countries. However, substantial gaps persist in the design, delivery and accreditation of HEAC programmes across higher education institutions (HEIs) and national systems. These challenges are compounded by the absence of a connected education framework, one that would guide relationship‑centred pedagogies, coherent programme design and the purposeful integration of technology. As a result, HEAC implementation remains uneven, leading to inconsistent standards, limited recognition of prior learning and credit transfer, and lack of portability for HEAC certificates across institutions and borders.

‘Higher Education Access Certificate [HEAC] implementation remains uneven, leading to inconsistent standards, limited recognition of prior learning and credit transfer, and lack of portability for HEAC certificates across institutions and borders.’

This blog post summarises insights from a three‑stage Delphi workshop conducted with experts involved in designing and implementing Uganda’s Higher Education Access Certificate programmes and refugee students who have completed HEAC programmes and are contending with accreditation and portability challenges as they seek access in other HEIs, or return to countries of origin, and those currently enrolled in HEAC programmes across HEIs in Uganda. The Delphi workshop is part of a broader Global South that aims to identify, prioritise and codevelop a shared vision for harmonising and diversifying HEAC design, delivery and accreditation within a connected education framework. More so, the study builds and extends our earlier on the role of institutional practice, non-educational actors and social networks in shaping refugee student life worlds in Ugandan higher education.

HEAC practitioners and refugee students collectively envision and reframe HEAC from a remedial or bridging pathway to a foundational, nationally recognised and portable qualification delivered within a connected education framework. Central to this vision is the proposed HEAC digital passport, designed to enhance portability, verification and durable transitions for diverse learners. Key insights emerging from the Delphi dialogue include: standardisation of HEAC, extended academic mentorship and psychosocial support, blended and online delivery, inclusive curricula with defined progression routes, and alignment with regional qualifications frameworks to enable recognition and transfer within and across national education systems.

To achieve the HEAC vision, experts reconceptualised HEAC as a foundational and durable national qualification, moving away from perceptions of it as a short-term, compensatory intervention. This shift resonates with wider on addressing equity and widening access in higher education, arguing that access pathways should be structurally embedded and recognised rather than marginal or remedial. A significant aspect of this reframing was the recognition of connected education as critical for expanding flexible, technology-enabled and interoperable learning ecosystems, especially for displaced and underserved learners. Refugee students also highlighted the need for pathways that support durable transitions within Uganda, across the East African Community (EAC) and to countries of origin, strengthening the case for a HEAC Digital Passport – a secure and verifiable credential aligned with national and regional qualifications frameworks.

Further insights generated include the need to formalise HEAC as a nationally regulated qualification recognised across public and private universities. Ensuring alignment with regional and continental frameworks, such as the and AUDA‑NEPAD’s continental harmonisation instruments, and the . Aligning HEAC with regional and continental frameworks is vital for enhancing legitimacy, comparability and recognition across refugee-hosting countries and countries of origin. Aligning HEAC programmes with regional qualifications frameworks and continental quality assurance initiatives, such as the , can further enable standardisation of HEAC and portability of HEAC credentials, and can enhance mobility of HEAC graduates across institutions and national borders.

Digital access, blended delivery and connected education were identified as key levers for widening access and enabling more flexible modes of delivery, particularly through blended and online modalities that reach learners in refugee settlements and remote areas. To avoid exacerbating digital inequalities, HEAC experts advise institutions to invest in ICT infrastructure, subsidised data and digital literacy initiatives. To enable portability, the digital HEAC passport would enable secure, verifiable and portable credentials, mitigating challenges of documentation loss and institutional reluctance to recognise HEAC certificates issued by different institutions.

‘The digital HEAC passport would enable secure, verifiable and portable credentials, mitigating challenges of documentation loss and institutional reluctance to recognise HEAC certificates issued by different institutions.’

An approach to HEAC provision that is centred within a connected education framework and aligned with national and regional higher education quality assurance frameworks can potentially address gaps in the design, delivery and accreditation of HEAC programmes. Addressing these gaps facilitates harmonisation, credit transfer and portability of HEAC certificates, and subsequently enable access, participation and durable academic transitions for refugee students within host-country education institutions, and beyond.